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Cancellation policy and right of cancellation

Right of withdrawal

The consumer has the right to withdraw from this contract within fourteen days without giving reasons. The cancellation period is fourteen days from the day on which the consumer or a third party named by the consumer who is not the carrier has or has taken possession of the goods. In order to exercise the right of withdrawal, the consumer must inform Schneiders Vienna GmbH of the decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or email).

SCHNEIDERS VIENNA Gesellschaft mbH / Online Shop
A-1160 Vienna / Austria, Herbststrasse 6-10
Fax: +43 / 1 / 492 58 26
Email: shop@schneiders-bags.com

In order to meet the cancellation period, it is sufficient for the consumer to send the notification of the exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If the consumer withdraws from this contract, Schneiders Vienna GmbH will pay the consumer all payments received from the consumer, including delivery costs (except for additional costs resulting from the consumer choosing a method of delivery other than that of Schneiders Vienna GmbH) to be repaid immediately and at the latest within fourteen days from the day on which notification of your cancellation of this contract was received by Schneiders Vienna GmbH. For this repayment, Schneiders Vienna GmbH uses the same payment method that the consumer used in the original transaction, unless something different was expressly agreed with the consumer; In no case will the consumer be charged any fees for this repayment. Schneiders Vienna GmbH can refuse repayment until Schneiders Vienna GmbH has received the goods back or until the consumer has provided proof that he has sent the goods back, whichever is the earlier. The consumer must return or hand over the goods immediately and in any case no later than fourteen days from the day on which he informed Schneiders Vienna GmbH of the cancellation of this contract to Schneiders Vienna GmbH, online shop, Herbststraße 6-10, 1160 Vienna . The deadline is met if the consumer sends the goods before the fourteen day period has expired. The consumer bears the direct costs of returning the goods.

SCHNEIDERS VIENNA Gesellschaft mbH / Online Shop
A-1160 Vienna / Austria, Herbststrasse 6-10
Fax: +43 / 1 / 492 58 26
Email: shop@schneiders-bags.com

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